Vanguard, a large mutual fund company, is beginning to implement Web 2.0 tools in its workplace. Like insurers, Vanguard operates in a highly regulated environment, which has made Web 2.0 and Enterprise 2.0 adoption slow. But employees are embracing these new tools as they are deployed.
Comments on social media’s future from Jeremy Gutsche of Canadian Underwriter.
This article takes a look at the legal side of social media data gathering, specifically e-discovery.
… e-discovery is growing more challenging as the volume of information that enterprises store increases, and as employees increasingly use social networks and cloud-based applications. Already, multiple court cases have featured e-discovery requests for information stored in social networks.
Unless you’ve been in a deep coma for the last few weeks, you know that the new iPhone 4 was just release. As the popularity of mobile phones continues to rise, it will drive increased social media use both within and outside the enterprise. It will be interesting to see how these newer platforms are embraced by regulated companies.
Social media and Web 2.0 tools make it possible to collect a great deal of data – data that we may not even realize we’re collecting. Can companies be held liable for not securing data they didn’t know they had? This issue was recently raised after Google discovered that it had been inadvertently collecting data from Wi-Fi users, but many other companies will probably find themselves in these situations as we go forward.
This is a very thorough summary of the recent Enterprise 2.0 conference in Boston by Rawn Shah. Hutch Carpenter also offers his own comments here.