The week in links (and video)
Erik Qualman recently posted a refresh of his “Social Media Revolution” video, and it once again quickly made the rounds in the social media blogosphere. Support for the statistics in the video are available at Erik’s blog. By the way, Erik is the author of Socialnomics, a book that I recommend to anyone who wants (or needs) an introduction to social media.
Making Sense of FINRA’s Social Media Guidelines – A look at a recent regulatory notice posted by FINRA and how it might affect agents. FINRA recommends keeping records of all communications done in social media networks and also recommends that communications be periodically reviewed by a supervisor.
Social networking boosts legal, regulatory compliance headaches – A very informative article on the challenges of controlling social media use in highly regulated industries like insurance and banking. The article also highlights a number of software tools that are emerging to fill this need. Thanks to Reinsurance Blogger for sharing this link on LinkedIn.
Facebook FTC Complaint: Insurers Should Distance Themselves From Exploitative Practices – A warning to insurers using Facebook. I think this is an important story to watch. It will be interesting to see how Facebook deals with the increasing angst about its esoteric privacy options. The NY Times also recently published a graphic that shows just how complex Facebook’s privacy settings have become.
Social Media: Risky Tool or Tool for Risk Management? – Why CEOs are slow to adopt social media and how social media creates risk for CEOs.
Top Five Ways to Respond to: “I Don’t Have Time For Social Media” – Good points on justifying some level of investment in social media.
What’s Needed First? Culture Change or Enterprise 2.0 Adoption – Thoughts about which comes first: cultural change or Enterprise 2.0 adoption (and some interesting comments at the end too). I’d say they are concomitant with each other but one doesn’t necessarily come first in every case.